美国康奈尔作业代写:管理风格

2017-12-19 11:27

管理风格的改变和糟糕的员工管理导致了高度的工作不满。这影响了员工的保留数量，以及员工愿意留在公司的意愿，因为他们没有被赏识。雇员们感到劳累过度，不确定自己的工作范围，因为他们的任务是跨部门工作。团队建设和团队合作使他们的每一个员工都能更好地了解彼此，提高员工的团结和士气。为了防止工作人员感到工作停滞不前，他们应该通过保留现有员工并重新培训必要的技能来实施扩大就业的措施。员工也可以更参与决策，因为这样会给他们一种责任感，让他们觉得自己在公司里很有价值。一个扁平化的组织结构可以弥合管理层和员工之间的差距，帮助管理层从零起点获得自下而上的视角。客户服务下降，因为员工通常承担多重责任。这使得顾客不满意，销售目标也没有达到。在此之前，人们认为，如果一位顾客光顾了这家商店，并购买了一些东西，他/她将会回来进行未来的交易。然而，这是一个错误的观点，坦普尔顿的硬件应该考虑提供一些超越竞争对手的营销策略的东西。这可能是客户服务或使用“无装饰，最低价”的营销策略。通过采用以客户为中心的结构，他们需要培训员工以达到更高的服务标准，员工应该了解客户的需求，并因此获得奖励，使用绩效评估或奖励作为一种认可形式。
美国康奈尔作业代写:管理风格
 The change in management styles and poor employee management led to high job dissatisfaction levels. This impacted employee retention numbers and the employee's willingness to remain at the organisation as they did not feel appreciated. The employees felt overworked and were unsure of their own job scope as they had been tasked with interdepartmental duties. Team building and bonding enables each of their staff to get to know one another better and increases the staff unity and morale. To prevent the staff from feeling stagnant in their job, they should implement job enlargement measures by retaining its existing staff and retraining them with the necessary skills. Employees can also be more involved in decision making as this would give them a sense of responsibility and make them feel valued in the company. A flatter organisation structure would bridge the gap between the management and the employees and help the management to get a bottom up perspective from ground zero. Customer service declined as employees were usually engaged in multiple responsibilities. This made customers dissatisfied and sales targets were not achieved. Previously, it was perceived that if a customer had patronised the store and purchased something, he/she would return to make future transactions. However, this is a wrong perspective and Templeton Hardware should look into providing something which surpasses its competitors' marketing strategies. This could be customer service or the use of an “no frills, rock bottom pricing” marketing strategy. By adopting a customer centric structure, they need to train staff to have higher service standards The staff should understand customer needs and should be rewarded accordingly using performance appraisals or awards as a form of recognition .

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